What is Digital Transformation

Why adoption is critical for survival

Digital transformation is the process of using digital technologies to fundamentally change how an organization operates and delivers value to its customers. It involves adopting new technologies and using them to automate processes, improve efficiency, and enhance the customer experience.

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In today's digital age, it is critical for businesses to undergo digital transformation in order to stay competitive and relevant. This is because technology is constantly evolving and customers have come to expect a certain level of convenience and personalization from the companies they do business with.

If a business fails to keep up with these expectations, it risks losing customers to competitors who are able to meet them.

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Digital transformation can also help businesses reduce costs and increase profitability by streamlining processes and improving efficiency. For example, a business might use technology to automate tasks that were previously done manually, freeing up employees to focus on higher-value activities.

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Overall, digital transformation is critical for businesses to survive because it enables them to stay competitive, deliver value to customers, and increase profitability. By investing in training on digital transformation, a business can ensure that it has the knowledge and skills it needs to successfully navigate the digital landscape and thrive in today's fast-paced, technology-driven world